Privacy Policy

This website is owned and managed by Jupiter Integrated Services Co. Pvt. Ltd. The website shall be known and referred to as Jupiterserv.com All references to Jupiterserv.com shall be deemed to mean a reference to JIS. All information and content provided on this website shall be the sole copyright of Jupiter Integrated Services Co. Pvt. Ltd. all rights for distribution are reserved with JIS All users of this website ("Users") shall be bound by the terms and conditions of this Privacy Policy.

Jupiter Integrated Services Co. Pvt. Ltd. Commitment to Privacy. The User's privacy is important to Jupiterserv.com.
Jupiter Integrated Services Co. Pvt. Ltd. therefore provides this notice explaining its online information practices to better protect the User's privacy and inform the User of the choices it can make about the way its information is collected and used. For ease of access, this notice is available on Jupiterserv.com homepage and at every point where personally identifiable information may be requested.

The Information Jupiterserv.com Collects

This notice applies to all information collected or submitted on this website. As Jupiterserv.com services comprise of bookings of airline tickets and hotel accommodations for its customers, it is necessary for Jupiterserv.com to collect personal information. The type of personal information that Jupiterserv.com collects includes: Name , Address, Email address, Phone number, Pan / Aadhar card no

On some pages, the User will be submitting information about other people. In this circumstance, the types of personal information collected are: Name , Address, Email address, Phone number, Pan / Aadhar card no

Jupiterserv.com may collect information through its website by using cookies and click trails. All information collected by means of cookies or click trails will be analyzed, aggregated and only used to develop and track traffic patterns and the volume of use of Jupiterserv.com websites. Sometimes cookies are used to assist the User in reaching the appropriate information and to tailor the User's visit to its individual preferences. For example, a cookie can be used to remember the User's login information if it chooses the "Remember me" option while signing in. If the User does not want to receive a cookie from Jupiterserv.com website, the User may set its browser to refuse cookies or to notify it when it receives a cookie, which the User may then refuse upon such notice. To understand how to do this, the User may consult its browser's help section. However, refusing the cookies may prevent the User from accessing some parts of Jupiterserv.com websites.

The Way Jupiterserv.com Uses Information

Jupiterserv.com uses the information the User provides about itself in order to complete the bookings/reservation made by the User. Jupiterserv.com does not share this information with outside parties, except to the extent necessary to complete that order.

If the User is prompted to provide any credit or debit card information in order to complete a booking/reservation being made by it, the User shall be automatically re-directed to the relevant web page on the concerned bank's web-site. Jupiterserv.com does not collect any credit/debit card information of the User on behalf of the relevant bank to complete the booking/reservation.

Jupiter Integrated Services Co. Pvt. Ltd. may, however, disclose the User's private information when required by law to do so pursuant to judicial or other government subpoenas, warrants or orders.

Jupiterserv.com uses the return email addresses provided by the User in the personal information the User provides to communicate with the User. Such addresses are not used for any other purpose and are not shared with outside parties, except where required by law.

The User can register with Jupiterserv.com website if it would like to receive Jupiterserv.com catalog as well as updates on its new products and services. Information the User submits on Jupiterserv.com website will not be used for this purpose unless the User fills out the registration form.

Jupiterserv.com uses non-identifying and aggregate information to better design its website and to share with advertisers. For example, it may tell an advertiser that X number of individuals visited a certain area on its website, or that Y number of men and Z number of women filled out its registration form, but Jupiterserv.com would not disclose anything that could be used to identify those individuals.

Finally, Jupiterserv.com never uses or shares the personally identifiable information provided to it online in ways unrelated to the ones described above without also providing the User an opportunity to opt-out or otherwise prohibit such unrelated uses.

In general, you can browse the Booking Platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information, by choosing not to use a particular service or feature on the Booking Platform.

Our primary goal in collecting your personal information is to provide you a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Booking Platform to make your experience safer and easier. Furthermore, the information we collect will strictly be used for legitimate, business, contractual and lawful purposes only.

If you receive an email, a call from a person/association claiming to be from Cleartrip seeking sensitive personal information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. We at Cleartrip or our partners do not at any time connect with you requesting for such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

Jupiter World Travel Commitment To Data Security

The information collected by Jupiterserv.com online is protected by the use of appropriate physical, electronic and managerial procedures which help prevent unauthorized access, maintain data accuracy, and ensure the correct use of information.

How the User Can Access Or Correct Its Information

The personal information given by the User Jupiterserv.com may be corrected by sending an email to sales@jupiterserv.com

How To Contact jupiterworld.travel

Should the User have other questions or concerns about these privacy policies, please contact Jupiterserv.com by emailing it to sales@jupiterserv.com or calling +91 22 42847000.


Terms of Use

General Terms and Conditions for Use of the Website

Introduction.

This website is owned and managed by Jupiter Integrated Services Co. Pvt. Ltd. The website shall be known and referred to as Jupiterserv.com All references to Jupiterserv.com shall be deemed to mean a reference to “JIS” All information and content provided on this website shall be the sole copyright of JIS and all rights for distribution are reserved with JIS. Any person using this website ("User"…………………………………………………………………………………) shall be bound by the terms and conditions herein. All information provided on this website is subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

Information on the Website.

Whilst every effort is made to update the information contained on this website, neither Jupiterserv.com nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. Jupiter Integrated Services Co. Pvt. Ltd.reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information offered on the website is only for information purposes. A User relies on the information contained on this website at its own risk. If the User finds an error or omission at this site it may inform Jupiter Integrated Services Co. Pvt. Ltd. of the same.

Intellectual Property Rights.

The trade marks, names, logos and service marks, domain names, inventions or other intellectual property, including information ("IPR") (displayed on this website is the IPR of Jupiter Integrated Services Co. Pvt. Ltd. or as stated on the website, of other third parties who have provided a license to Jupiter Integrated Services Co. Pvt. Ltd for use. Nothing contained on this website should be construed as granting any license or right to use any trade mark without the prior written permission of Jupiter Integrated Services Co. Pvt. Ltd or the relevant third party, as the case may be. Any other material displayed on Jupiterserv.com website that is capable of being protected as intellectual property shall be the property of Jupiter Integrated Services Co. Pvt. Ltd unless it is stated as owned by a third party and nothing contained on this website should be construed as granting any license or right to use any such material without the prior written permission of Jupiter Integrated Services Co. Pvt. Ltd or the relevant third party as the case may be. The User shall indemnify and keep indemnified Jupiterserv.com/ Jupiter Integrated Services Co. Pvt. Ltd. against any losses or damages that Jupiter Integrated Services Co. Pvt. Ltd suffers as a result of use of the IPR of a third party by the User without obtaining an appropriate license or permission from the relevant third party.

External Links.

External links may be provided for the convenience of the User, but they are beyond the control of Jupiter Integrated Services Co. Pvt. Ltd and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at the User's risk. When visiting external links the User must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by the User or otherwise to this website without the express prior written permission of Jupiter Integrated Services Co. Pvt. Ltd The User is to contact Jupiter Integrated Services Co. Pvt. Ltd. if it would like to link to this website or would like to request a link to its website

Public Forums and User Submissions.

Jupiter Integrated Services Co. Pvt. Ltd. shall not be responsible for any material on its website that is submitted to the public areas by the User (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. It is hereby clearly expressed that all such material (whether submitted by the User or any other user) is not endorsed, reviewed or approved by Jupiter Integrated Services Co. Pvt. Ltd / Jupiter Integrated Services Co. Pvt. Ltd reserves the right to remove any material submitted or posted by the User in the public areas, without notice to the User, if it becomes aware and determines, in its sole and absolute discretion that the User is or there is the likelihood that it may, including but not limited to -
5.1 defame abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmers that may damage the operation of Jupiter Integrated Services Co. Pvt. Ltd and/or a third party's computer system and/or network;
5.4 violate any copyright, trade mark, other applicable Indian or international laws or intellectual property rights Jupiter Integrated Services Co. Pvt. Ltd or any other third party;
5.5 submit contents containing marketing or promotional material which is intended to solicit business.

Specific Use.

The User further agrees not to use the website to send or post any messages or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and it hereby indemnify Jupiterserv.com/ Jupiter Integrated Services Co. Pvt. Ltd. against any loss, liability, damage or expense of whatever nature which Jupiter Integrated Services Co. Pvt. Ltd or any third party may suffer which is caused by or attributable to, whether directly or indirectly, to the User's use of the website to send or post any such message or material.

Warranties.

Jupiter Integrated Services Co. Pvt. Ltd makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, information regarding the services provided by it, the User or the User's company's personal information or material and information transmitted over Jupiterserv.com system.

Disclaimer of Liability.

Jupiter Integrated Services Co. Pvt. Ltd shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by the User or any third party (including the User's company), as a result of or which may be attributable, directly or indirectly, to the User's access and use of the website, any information contained on the website, the User or its company's personal information or material and information transmitted over Jupiterserv.com system. In particular, neither Jupiterserv.com nor any third party or data or content provider shall be liable in any way to the User or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information provided or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Use of the Website.

Jupiter Integrated Services Co. Pvt. Ltd does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than India). By accessing the website, the User warrants and represents to Jupiterserv.com that the User is legally entitled to do so and to make use of information made available via the website.

General Entire Agreement.

10.1 These terms and conditions constitute a record of the agreement between the User and Jupiterserv.com in relation to the User's use of the website. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between the User and Jupiterserv.com in respect of the User's use of the website. These general terms and conditions are in addition to and are to be read in conjunction with any special terms and conditions that may be applicable to services availed of by a User.
X.1 Alteration.
Jupiter Integrated Services Co. Pvt. Ltd may at any time modify any relevant terms and conditions, policies or notices. The User acknowledges that by visiting the website from time to time, it shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. The User shall be responsible for reviewing the then current version each time it visits the website.
X.2 Conflict.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a section or module of the website shall prevail in respect of the User's use of the relevant section or module of the website.
X.3 Waiver.
No indulgence or extension of time granted by Jupiterserv.com shall constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of Jupiterserv.com in terms hereof, save in the event or to the extent that Jupiterserv.com has signed a written document expressly waiving or limiting such rights.
X.4 Cession.
Jupiterserv.com shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
X.5 Access to website.
The website of Jupiterserv.com may not be accessible at certain times, or its access may be interrupted and Jupiterserv.com will not be responsible for any delays, failures, errors or omissions or loss of transmitted information because of such interruptions or improper accessibility. Nor will Jupiterserv.com be responsible for the transmission of viruses or other contaminating or destructive programs through its website, and use of the website is at the User's risk.
X.6 Severability.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the way they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripts and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
X.7 Applicable laws.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of India without giving effect to any principles of conflict of law. The User hereby consents to the exclusive jurisdiction of the courts of Mumbai, India in respect of any disputes arising about the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
X.8 Comments or Questions.
If the User has any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which Jupiterserv.com is handling the User's personal information please contact us at websales@Jupiterserv.com

Use

We use your personal information to provide the Services you request. Some of purposes for which we use your information are:
• Provide you with the requested services, such as creating a user account, processing and confirming your reservation, and communicating with you about services requested (e.g., query resolution, regarding the feedback, etc.)
• Analyze your travel or booking interests and provide promotional, special offers, coupons, etc.
• Send communications related to your transactions, bookings, etc.; or send any updates to your bookings using emails, text messages, instant messaging platforms such as WhatsApp, Telegram, etc.
• Send verification emails to ensure your identity
• Send you marketing communications about products and services that may be relevant to you
• Scan voice systems for quality and monitoring purposes or for improving our security levels
• Conduct surveys or provide you with information about our Services on our Booking Platform.
• Maintain and improve the Booking Platform, tailor the user experience, and for internal training
• Protect your information and the Booking Platform
• Manage our IT systems i.e., identification and mitigation of fraudulent activity; compliance with applicable law; and improving our Services
• Exercising a right or obligation conferred or imposed by law, including responding to request and legal demands
We will access to SMS, contacts in your directory, camera, photo gallery, location and device information: (i) to send communication regarding your orders or other products and services; (ii) enhance your experience on the platform and provide you access to the products and services offered on the Booking Platform. You understand that your access to Services may be affected in the event permission is not provided to us. We will occasionally ask you to complete surveys conducted either by us or through a third- party market research agency. These surveys may ask you for personal information, contact information, gender, date of birth, demographic information (like pin code, age or income level) attributes such as your interests, household or lifestyle information, and other such information that you may choose to provide. The survey may involve collection of voice data or video recordings. Participation in these surveys is purely voluntary in nature. We use this data to tailor your experience at our Booking Platform, providing you with content that we think you might be interested in and to display content according to your preferences. By sharing this information with us or by participating in such surveys, you consent us in processing your personal information.

Cookies

We use data collection devices such as "cookies" on certain pages of the Booking Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We store page views, clicks and search terms used for ad personalization targeting separately from your personal information. We can’t identify you personally through the use of these cookies, but third parties who provide these cookies may be able to. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Booking Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Booking Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our customers use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the Services. Please see our Cookie Policy for more information, including a more in-depth explanation of what cookies are, the different types of cookies used on the Services, and how to change or delete them.

Please see our Cookie Policy for more information
Lawful basis for processing your personal information
We may process your personal information where:
• You have given your consent (this legal basis is only used in relation to processing that is entirely voluntary, it is not used for processing that is necessary for meeting our obligations, required under applicable law or for legitimate interests)
• Processing is necessary for a contract between you and us or for legitimate interests
• Processing is required by applicable law
• Processing is necessary for prompt action, such as in events of medical emergencies, disasters, and breakdowns of law and order
• Processing is necessary for reasonable purposes, such as whistleblowing, mergers and acquisitions etc.
• Processing is necessary for legal purposes or where we have a valid and legitimate interest in processing.

Links to other sites

The scope of this Privacy Policy is limited to the Booking Platform. Our Booking Platform may provide links to other websites. If you are accessing any other third-party websites or applications, please refer to their respective privacy policies to understand how they process your personal information.

Use of children information

Use of our Booking Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you do not wish to receive promotional communications from us then please unsubscribe by writing to us

Advertisements on Platform

We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. You have the option to opt-out from tracking personalized advertising using the “Opt out of Ads Personalization” settings using your device's settings application. Cleartrip will have no access to your GAID once you select this feature.